Lifetrenz Clinic - Nursing

In an OP setting, nurses play a vital role in terms of operations. While nursing primarily would include capturing of vitals, filling in assessment forms and nursing notes in the patient's Electronic Health Record (EHR) before the patient goes to the Doctor's room for consultation, based on your clinic's workflows, for nurses assisting doctors through the consultation process, access rights can be given to capture clinical details in the patient's health record beyond just vitals. In case a nurse who is assisting a doctor captures diagnosis and orders for a particular patient, the doctor can electronically sign the diagnosis and orders entered by the nurse with the click of a button. The nurse can also conduct orders added by doctors in the system, which will also enhance the billing process. i.e., if your healthcare facility has the practice of billing a patient for only activities/services in the encounter which are conducted. The comprehensive and workflow enabled Nursing Module ensures that nurses efficiently handle Pre Consult, Post Consult, Authorization, Phlebotomy and Health Check processes with faster turnaround of patients.

Pending Authorisation Queue for managing Insurance Authorisation

Lifetrenz also allows nurses who are trained regarding Insurance Authorisation to also take part in the Revenue Cycle Management (RCM) process. With an automated system like Lifetrenz which is integrated to the DHPO platform, it doesn't really matter who gets the insurance authorisation details since it involves only the click of a button to get complete Insurance Authorisation details for services/activities instantaneously.

With queues in the system to manage different statuses of Insurance Authorisation accordingly, and since the nurse is most aware about the Doctor's cases, it's better for nurses to manage the Insurance Authorisation of patients with the click of a button, by which the system automatically sends the authorisation XML to DHPO and alerts the nurse of the status of insurance authorisation when the response for insurance authorisation is obtained from DHPO. Thereby allowing reduced dependency for the nurse and your healthcare facility on an Insurance Officer or a Medical Records team for Insurance Authorisation purposes. This queue also helps with fastening claim submission and revenue realisation for activities which have an undue delay in receiving insurance authorisation.

Follow Up Queue to manage Conduction of Items

The Follow Up Queue gives details of whether an activity/service is conducted or not and alerts the nurses about the Authorisation status of an activity as soon as Insurance approves it. With a single click, nurses could also obtain the Insurance and contact details of a patient to be able to contact them and follow up regarding conduction of the test, thereby fastening revenue realisation for your organisation and making sure that tests are conducted before the authorisation expiry date. If your clinic has a call center, the same queue will be made available to the call center team as well and the work of calling patients can be done by the call center team, thereby being able to avoid the need for any physical communication between departments.

Lifetrenz's nursing module thus allows in streamlining operations and in efficient management of all the nursing activities in the system.