Lifetrenz - The Support Advantage

Lifetrenz recognises the importance of providing the highest level of service support to its users post-implementation. Lifetrenz has designed and deployed a unique solution, wherein users can raise customer support requests online, during the usage of the application, for a quick resolution of their issues. The request raising and resolution is addressed through customer support tickets with appropriate levels of escalation for unresolved support requests. The uniqueness of this process is that the users can rest easy, knowing fully well that the professional support for disruption-free operation on the facility is available whenever needed. Due to this robust solution, customers can say “Good Bye” to waiting for Customer Support to arrive on-site and resolve issues. This “then and there” approach of Lifetrenz has been highly appreciated by our network of customers.